---
_id: '3127'
author:
- first_name: Thomas
  full_name: Suwelack, Thomas
  last_name: Suwelack
- first_name: Manuel
  full_name: Stegemann, Manuel
  id: '245919'
  last_name: Stegemann
- first_name: Feng Xia
  full_name: Ang, Feng Xia
  last_name: Ang
citation:
  alphadin: '<span style="font-variant:small-caps;">Suwelack, Thomas</span> ; <span
    style="font-variant:small-caps;">Stegemann, Manuel</span> ; <span style="font-variant:small-caps;">Ang,
    Feng Xia</span>: <i>Creating a Customer Experience-Centric Startup. A Step-by-Step
    Framework</i>, <i>Business Guides on the Go</i>. 1. Aufl. Cham : Springer International
    Publishing, 2022'
  ama: 'Suwelack T, Stegemann M, Ang FX. <i>Creating a Customer Experience-Centric
    Startup. A Step-by-Step Framework</i>. 1st ed. Cham: Springer International Publishing;
    2022. doi:<a href="https://doi.org/10.1007/978-3-030-92458-4">10.1007/978-3-030-92458-4</a>'
  apa: 'Suwelack, T., Stegemann, M., &#38; Ang, F. X. (2022). <i>Creating a Customer
    Experience-Centric Startup. A Step-by-Step Framework</i> (1st ed.). Cham: Springer
    International Publishing. <a href="https://doi.org/10.1007/978-3-030-92458-4">https://doi.org/10.1007/978-3-030-92458-4</a>'
  bibtex: '@book{Suwelack_Stegemann_Ang_2022, place={Cham}, edition={1}, series={Business
    Guides on the Go}, title={Creating a Customer Experience-Centric Startup. A Step-by-Step
    Framework}, DOI={<a href="https://doi.org/10.1007/978-3-030-92458-4">10.1007/978-3-030-92458-4</a>},
    publisher={Springer International Publishing}, author={Suwelack, Thomas and Stegemann,
    Manuel and Ang, Feng Xia}, year={2022}, collection={Business Guides on the Go}
    }'
  chicago: 'Suwelack, Thomas, Manuel Stegemann, and Feng Xia Ang. <i>Creating a Customer
    Experience-Centric Startup. A Step-by-Step Framework</i>. 1st ed. Business Guides
    on the Go. Cham: Springer International Publishing, 2022. <a href="https://doi.org/10.1007/978-3-030-92458-4">https://doi.org/10.1007/978-3-030-92458-4</a>.'
  ieee: 'T. Suwelack, M. Stegemann, and F. X. Ang, <i>Creating a Customer Experience-Centric
    Startup. A Step-by-Step Framework</i>, 1st ed. Cham: Springer International Publishing,
    2022.'
  mla: Suwelack, Thomas, et al. <i>Creating a Customer Experience-Centric Startup.
    A Step-by-Step Framework</i>. 1st ed., Springer International Publishing, 2022,
    doi:<a href="https://doi.org/10.1007/978-3-030-92458-4">10.1007/978-3-030-92458-4</a>.
  short: T. Suwelack, M. Stegemann, F.X. Ang, Creating a Customer Experience-Centric
    Startup. A Step-by-Step Framework, 1st ed., Springer International Publishing,
    Cham, 2022.
date_created: 2023-05-31T19:34:33Z
date_updated: 2026-03-17T15:28:41Z
doi: 10.1007/978-3-030-92458-4
edition: '1'
keyword:
- Customer Experience
- Customer Relationship
- Startup
- Consumer Behavior
- Entrepreneurship
language:
- iso: eng
page: '152'
place: Cham
publication_identifier:
  eisbn:
  - 978-3-030-92458-4
  eissn:
  - 2731-4766
  isbn:
  - 978-3-030-92457-7
  issn:
  - 2731-4758
publication_status: published
publisher: Springer International Publishing
series_title: Business Guides on the Go
status: public
title: Creating a Customer Experience-Centric Startup. A Step-by-Step Framework
type: book
user_id: '216459'
year: '2022'
...