@inbook{3254,
  author       = {Waag, Philipp and Schiffhauer, Birte and Seelmeyer, Udo},
  booktitle    = {Digitale Transformation. Arbeit in Dienstleistungssystemen},
  editor       = {Ernst, Gerhard and Zühlke-Robinet, Klaus and Finking, Gerhard and Bach, Ursula},
  isbn         = {978-3-8487-6225-5},
  pages        = {181--191},
  publisher    = {Nomos Verlagsgesellschaft},
  title        = {{Chatbots in der Beratung}},
  doi          = {10.5771/9783748903413-181},
  year         = {2020},
}