@inproceedings{1760,
  author       = {Bäumer, Frederik and Buff, Bianca},
  booktitle    = {Proceedings of the 8th International Conference on Data Science, Technology and Applications},
  editor       = {Hammoudi , Slimane  and Quix , Christoph  and Bernardino , Jorge },
  isbn         = {9789897583773},
  issn         = {2184-285X},
  location     = {Prague, Czech Republic },
  pages        = {129--136},
  publisher    = {SciTePress},
  title        = {{How to Boost Customer Relationship Management via Web Mining Benefiting from the Glass Customer's Openness}},
  doi          = {10.5220/0007828301290136},
  volume       = {1},
  year         = {2019},
}