---
_id: '1760'
author:
- first_name: Frederik
  full_name: Bäumer, Frederik
  id: '241734'
  last_name: Bäumer
  orcid: 0000-0002-0826-0144
  orcid_put_code_url: https://api.orcid.org/v2.0/0000-0002-0826-0144/work/167170309
- first_name: Bianca
  full_name: Buff, Bianca
  last_name: Buff
citation:
  alphadin: '<span style="font-variant:small-caps;">Bäumer, Frederik</span> ; <span
    style="font-variant:small-caps;">Buff, Bianca</span>: How to Boost Customer Relationship
    Management via Web Mining Benefiting from the Glass Customer’s Openness. In: <span
    style="font-variant:small-caps;">Hammoudi , S.</span> ; <span style="font-variant:small-caps;">Quix
    , C.</span> ; <span style="font-variant:small-caps;">Bernardino , J.</span> (Hrsg.):
    <i>Proceedings of the 8th International Conference on Data Science, Technology
    and Applications</i>. Bd. 1 : SciTePress, 2019, S. 129–136'
  ama: 'Bäumer F, Buff B. How to Boost Customer Relationship Management via Web Mining
    Benefiting from the Glass Customer’s Openness. In: Hammoudi  S, Quix  C, Bernardino  J,
    eds. <i>Proceedings of the 8th International Conference on Data Science, Technology
    and Applications</i>. Vol 1. SciTePress; 2019:129-136. doi:<a href="https://doi.org/10.5220/0007828301290136">10.5220/0007828301290136</a>'
  apa: 'Bäumer, F., &#38; Buff, B. (2019). How to Boost Customer Relationship Management
    via Web Mining Benefiting from the Glass Customer’s Openness. In S. Hammoudi ,
    C. Quix , &#38; J. Bernardino  (Eds.), <i>Proceedings of the 8th International
    Conference on Data Science, Technology and Applications</i> (Vol. 1, pp. 129–136).
    Prague, Czech Republic : SciTePress. <a href="https://doi.org/10.5220/0007828301290136">https://doi.org/10.5220/0007828301290136</a>'
  bibtex: '@inproceedings{Bäumer_Buff_2019, title={How to Boost Customer Relationship
    Management via Web Mining Benefiting from the Glass Customer’s Openness}, volume={1},
    DOI={<a href="https://doi.org/10.5220/0007828301290136">10.5220/0007828301290136</a>},
    booktitle={Proceedings of the 8th International Conference on Data Science, Technology
    and Applications}, publisher={SciTePress}, author={Bäumer, Frederik and Buff,
    Bianca}, editor={Hammoudi , Slimane  and Quix , Christoph  and Bernardino , Jorge
    Editors}, year={2019}, pages={129–136} }'
  chicago: Bäumer, Frederik, and Bianca Buff. “How to Boost Customer Relationship
    Management via Web Mining Benefiting from the Glass Customer’s Openness.” In <i>Proceedings
    of the 8th International Conference on Data Science, Technology and Applications</i>,
    edited by Slimane  Hammoudi , Christoph  Quix , and Jorge  Bernardino , 1:129–36.
    SciTePress, 2019. <a href="https://doi.org/10.5220/0007828301290136">https://doi.org/10.5220/0007828301290136</a>.
  ieee: F. Bäumer and B. Buff, “How to Boost Customer Relationship Management via
    Web Mining Benefiting from the Glass Customer’s Openness,” in <i>Proceedings of
    the 8th International Conference on Data Science, Technology and Applications</i>,
    Prague, Czech Republic , 2019, vol. 1, pp. 129–136.
  mla: Bäumer, Frederik, and Bianca Buff. “How to Boost Customer Relationship Management
    via Web Mining Benefiting from the Glass Customer’s Openness.” <i>Proceedings
    of the 8th International Conference on Data Science, Technology and Applications</i>,
    edited by Slimane  Hammoudi  et al., vol. 1, SciTePress, 2019, pp. 129–36, doi:<a
    href="https://doi.org/10.5220/0007828301290136">10.5220/0007828301290136</a>.
  short: 'F. Bäumer, B. Buff, in: S. Hammoudi , C. Quix , J. Bernardino  (Eds.), Proceedings
    of the 8th International Conference on Data Science, Technology and Applications,
    SciTePress, 2019, pp. 129–136.'
conference:
  end_date: 2019-07-28
  location: 'Prague, Czech Republic '
  name: 8th International Conference on Data Science, Technology and Applications
  start_date: 2019-07-26
date_created: 2022-03-31T08:09:22Z
date_updated: 2026-03-17T15:28:24Z
department:
- _id: 4b2dc5c9-bee3-11eb-b75f-ecc80f94fb21
doi: 10.5220/0007828301290136
editor:
- first_name: 'Slimane '
  full_name: 'Hammoudi , Slimane '
  last_name: 'Hammoudi '
- first_name: 'Christoph '
  full_name: 'Quix , Christoph '
  last_name: 'Quix '
- first_name: 'Jorge '
  full_name: 'Bernardino , Jorge '
  last_name: 'Bernardino '
extern: '1'
intvolume: '         1'
language:
- iso: eng
page: 129-136
publication: Proceedings of the 8th International Conference on Data Science, Technology
  and Applications
publication_identifier:
  isbn:
  - '9789897583773'
  issn:
  - 2184-285X
publication_status: published
publisher: SciTePress
quality_controlled: '1'
status: public
title: How to Boost Customer Relationship Management via Web Mining Benefiting from
  the Glass Customer's Openness
type: conference
user_id: '220548'
volume: 1
year: '2019'
...