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Auswirkungen von Digitalisierung und Künstlicher Intelligenz auf die Geschäftsmodelle von Professional Service Firms","quality_controlled":"1","keyword":["Künstliche Intelligenz","Professional Service Firms","Wirtschaftsprüfung","Rechtsberatung","Unternehmensberatung","Personalberatung","Geschäftsmodelltransformation","Future Skills","Automatisierung","Business Model Canvas"],"publisher":"Springer Gabler","type":"book_chapter","doi":"10.1007/978-3-658-51511-9_14","year":"2026","place":"Wiesbaden","editor":[{"first_name":"Cornelia","last_name":"Reindl","full_name":"Reindl, Cornelia"},{"full_name":"Wecke, Bernhard","last_name":"Wecke","first_name":"Bernhard"},{"full_name":"Irnich, Ulrich","first_name":"Ulrich","last_name":"Irnich"}],"author":[{"first_name":"Tim","last_name":"Kampe","orcid":"0000-0003-1217-1360","orcid_put_code_url":"https://api.orcid.org/v2.0/0000-0003-1217-1360/work/231378211","full_name":"Kampe, Tim","id":"222105"},{"last_name":"Haas","first_name":"Christian","full_name":"Haas, Christian"}],"_id":"7195","language":[{"iso":"ger"}],"abstract":[{"text":"Der Beitrag untersucht die Auswirkungen von Digitalisierung und Künstlicher Intelligenz (KI) auf die Geschäftsmodelle von Professional Service Firms (PSF). Unter Anwendung des Business Model Canvas werden sowohl klassische Teilbranchen (Wirtschaftsprüfung, Rechtsberatung) als auch Neo-PSFs (Unternehmens- und Personalberatung) analysiert. Auf Basis eines Mixed-Methods-Ansatzes aus einer systematischen Literaturanalyse sowie ergänzenden Experteninterviews wird eine branchenübergreifende Verschiebung von reiner Wissensintensität hin zu Datenintensität nachgewiesen. Das Wertversprechen verlagert sich dabei von der manuellen Problemlösung hin zu datengetriebenen Analysen und strategischer Beratung. Traditionelle Abrechnungsmodelle nach Stundensätzen werden zunehmend durch Festpreise, Abonnements oder wertbasierte Honorare ergänzt. Während regulatorische Rahmenbedingungen klassische PSFs vor einer zu raschen Disruption schützen, zeigen Neo-PSFs eine deutlich höhere Transformationsdynamik. Als zentrale Handlungsempfehlung wird die Entwicklung „hybrider Professionals“ hervorgehoben, die fachliche Expertise mit digitalen Zukunftskompetenzen vereinen, um den veränderten Markt- und Ausbildungsanforderungen gerecht zu werden. ","lang":"ger"}],"publication_identifier":{"eisbn":["978-3-658-51511-9"],"isbn":["978-3-658-51510-2"]},"user_id":"222105","publication_status":"published","page":"251-284","date_created":"2026-10-07T14:39:35Z","publication":"Technologie und Organisation. Evidenzbasierte und praxistaugliche Impulse für eine gelungene Transformation","date_updated":"2026-10-27T10:46:47Z","status":"public"},{"title":"AI or die?! 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