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<titleInfo><title>Stereotypes at the Frontline: Mapping Disability Perceptions to Service Outcomes and Testing Interventions for Equitable Encounters</title></titleInfo>




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<name type="personal">
  <namePart type="given">Aleksandar</namePart>
  <namePart type="family">Blečić</namePart>
  <role><roleTerm type="text">author</roleTerm> </role></name>
<name type="personal">
  <namePart type="given">Selma</namePart>
  <namePart type="family">Saracevic</namePart>
  <role><roleTerm type="text">author</roleTerm> </role></name>
<name type="personal">
  <namePart type="given">Milena</namePart>
  <namePart type="family">Micevski</namePart>
  <role><roleTerm type="text">author</roleTerm> </role></name>
<name type="personal">
  <namePart type="given">Tobias</namePart>
  <namePart type="family">Schäfers</namePart>
  <role><roleTerm type="text">author</roleTerm> </role><identifier type="local">253685</identifier><description xsi:type="identifierDefinition" type="orcid">0000-0002-2533-335X</description></name>
<name type="personal">
  <namePart type="given">Adam</namePart>
  <namePart type="family">Lindgreen</namePart>
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  <namePart>14th SERVSIG Conference</namePart>
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<originInfo><dateIssued encoding="w3cdtf">2026</dateIssued><place><placeTerm type="text">Braga</placeTerm></place>
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<language><languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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<chicago>Blečić, Aleksandar, Selma Saracevic, Milena Micevski, Tobias Schäfers, and Adam Lindgreen. “Stereotypes at the Frontline: Mapping Disability Perceptions to Service Outcomes and Testing Interventions for Equitable Encounters,” 2026.</chicago>
<short>A. Blečić, S. Saracevic, M. Micevski, T. Schäfers, A. Lindgreen, in: 2026.</short>
<ama>Blečić A, Saracevic S, Micevski M, Schäfers T, Lindgreen A. Stereotypes at the Frontline: Mapping Disability Perceptions to Service Outcomes and Testing Interventions for Equitable Encounters. In: ; 2026.</ama>
<mla>Blečić, Aleksandar, et al. &lt;i&gt;Stereotypes at the Frontline: Mapping Disability Perceptions to Service Outcomes and Testing Interventions for Equitable Encounters&lt;/i&gt;. 2026.</mla>
<ieee>A. Blečić, S. Saracevic, M. Micevski, T. Schäfers, and A. Lindgreen, “Stereotypes at the Frontline: Mapping Disability Perceptions to Service Outcomes and Testing Interventions for Equitable Encounters,” presented at the 14th SERVSIG Conference, Braga, 2026.</ieee>
<bibtex>@inproceedings{Blečić_Saracevic_Micevski_Schäfers_Lindgreen_2026, title={Stereotypes at the Frontline: Mapping Disability Perceptions to Service Outcomes and Testing Interventions for Equitable Encounters}, author={Blečić, Aleksandar and Saracevic, Selma and Micevski, Milena and Schäfers, Tobias and Lindgreen, Adam}, year={2026} }</bibtex>
<apa>Blečić, A., Saracevic, S., Micevski, M., Schäfers, T., &amp;#38; Lindgreen, A. (2026). Stereotypes at the Frontline: Mapping Disability Perceptions to Service Outcomes and Testing Interventions for Equitable Encounters. Presented at the 14th SERVSIG Conference, Braga.</apa>
<alphadin>&lt;span style=&quot;font-variant:small-caps;&quot;&gt;Blečić, Aleksandar&lt;/span&gt; ; &lt;span style=&quot;font-variant:small-caps;&quot;&gt;Saracevic, Selma&lt;/span&gt; ; &lt;span style=&quot;font-variant:small-caps;&quot;&gt;Micevski, Milena&lt;/span&gt; ; &lt;span style=&quot;font-variant:small-caps;&quot;&gt;Schäfers, Tobias&lt;/span&gt; ; &lt;span style=&quot;font-variant:small-caps;&quot;&gt;Lindgreen, Adam&lt;/span&gt;: Stereotypes at the Frontline: Mapping Disability Perceptions to Service Outcomes and Testing Interventions for Equitable Encounters. In: , 2026</alphadin>
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