Key elements of digital competence in professional sales & service work: Development and evaluation of a self-assessment scale for frontline employees
T. Süße, M. Kobert, J. Siderska, Engineering Management in Production and Services 17 (2025) 51–67.
Download
Artikel
| Veröffentlicht
| Englisch
Autor*in
Erscheinungsjahr
Zeitschriftentitel
Engineering Management in Production and Services
Band
17
Zeitschriftennummer
3
Seite
51-67
eISSN
FH-PUB-ID
Zitieren
Süße, Thomas ; Kobert, Maria ; Siderska, Julia: Key elements of digital competence in professional sales & service work: Development and evaluation of a self-assessment scale for frontline employees. In: Engineering Management in Production and Services Bd. 17, Walter de Gruyter GmbH (2025), Nr. 3, S. 51–67
Süße T, Kobert M, Siderska J. Key elements of digital competence in professional sales & service work: Development and evaluation of a self-assessment scale for frontline employees. Engineering Management in Production and Services. 2025;17(3):51-67. doi:10.2478/emj-2025-0019
Süße, T., Kobert, M., & Siderska, J. (2025). Key elements of digital competence in professional sales & service work: Development and evaluation of a self-assessment scale for frontline employees. Engineering Management in Production and Services, 17(3), 51–67. https://doi.org/10.2478/emj-2025-0019
@article{Süße_Kobert_Siderska_2025, title={Key elements of digital competence in professional sales & service work: Development and evaluation of a self-assessment scale for frontline employees}, volume={17}, DOI={10.2478/emj-2025-0019}, number={3}, journal={Engineering Management in Production and Services}, publisher={Walter de Gruyter GmbH}, author={Süße, Thomas and Kobert, Maria and Siderska, Julia}, year={2025}, pages={51–67} }
Süße, Thomas, Maria Kobert, and Julia Siderska. “Key Elements of Digital Competence in Professional Sales & Service Work: Development and Evaluation of a Self-Assessment Scale for Frontline Employees.” Engineering Management in Production and Services 17, no. 3 (2025): 51–67. https://doi.org/10.2478/emj-2025-0019.
T. Süße, M. Kobert, and J. Siderska, “Key elements of digital competence in professional sales & service work: Development and evaluation of a self-assessment scale for frontline employees,” Engineering Management in Production and Services, vol. 17, no. 3, pp. 51–67, 2025.
Süße, Thomas, et al. “Key Elements of Digital Competence in Professional Sales & Service Work: Development and Evaluation of a Self-Assessment Scale for Frontline Employees.” Engineering Management in Production and Services, vol. 17, no. 3, Walter de Gruyter GmbH, 2025, pp. 51–67, doi:10.2478/emj-2025-0019.
Alle Dateien verfügbar unter der/den folgenden Lizenz(en):
Creative Commons Namensnennung - Nicht kommerziell - Keine Bearbeitungen 4.0 International (CC BY-NC-ND 4.0):
Volltext(e)
Name
Access Level
Open Access
Zuletzt Hochgeladen
2025-10-08T12:27:08Z
Link(s) zu Volltext(en)
Access Level
Closed Access
Google Scholar