From Event Logs to Experiences: Process Mining of Customer Journeys in Retail Service Systems
L. Breustedt, T. Schäfers, M. van der Borgh, in: 2026.
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Konferenzbeitrag
| Englisch
Autor*in
Breustedt, Lukas;
Schäfers, Tobias
;
van der Borgh, Michel
;
van der Borgh, MichelEinrichtung
Erscheinungsjahr
Konferenz
14th SERVSIG Conference
Konferenzort
Braga
Konferenzdatum
2026-06-10 – 2026-06-12
FH-PUB-ID
Zitieren
Breustedt, Lukas ; Schäfers, Tobias ; van der Borgh, Michel: From Event Logs to Experiences: Process Mining of Customer Journeys in Retail Service Systems. In: , 2026
Breustedt L, Schäfers T, van der Borgh M. From Event Logs to Experiences: Process Mining of Customer Journeys in Retail Service Systems. In: ; 2026.
Breustedt, L., Schäfers, T., & van der Borgh, M. (2026). From Event Logs to Experiences: Process Mining of Customer Journeys in Retail Service Systems. Presented at the 14th SERVSIG Conference, Braga.
@inproceedings{Breustedt_Schäfers_van der Borgh_2026, title={From Event Logs to Experiences: Process Mining of Customer Journeys in Retail Service Systems}, author={Breustedt, Lukas and Schäfers, Tobias and van der Borgh, Michel}, year={2026} }
Breustedt, Lukas, Tobias Schäfers, and Michel van der Borgh. “From Event Logs to Experiences: Process Mining of Customer Journeys in Retail Service Systems,” 2026.
L. Breustedt, T. Schäfers, and M. van der Borgh, “From Event Logs to Experiences: Process Mining of Customer Journeys in Retail Service Systems,” presented at the 14th SERVSIG Conference, Braga, 2026.
Breustedt, Lukas, et al. From Event Logs to Experiences: Process Mining of Customer Journeys in Retail Service Systems. 2026.
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