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246 Publikationen
2026 | Konferenzbeitrag | FH-PUB-ID: 7023
Wiebe, J.-L., Breustedt, L., Schäfers, T., & Benoit, S. (2026). Early and goal-oriented or late and desperate? The effects of the timing of customers’ in-store navigation. Presented at the 14th SERVSIG Conference, Braga.
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2026 | Konferenzbeitrag | FH-PUB-ID: 7022
Breustedt, L., Schäfers, T., & van der Borgh, M. (2026). From Event Logs to Experiences: Process Mining of Customer Journeys in Retail Service Systems. Presented at the 14th SERVSIG Conference, Braga.
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2026 | Konferenzbeitrag | FH-PUB-ID: 7021
Blečić, A., Saracevic, S., Micevski, M., Schäfers, T., & Lindgreen, A. (2026). Stereotypes at the Frontline: Mapping Disability Perceptions to Service Outcomes and Testing Interventions for Equitable Encounters. Presented at the 14th SERVSIG Conference, Braga.
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2026 | Konferenzbeitrag | FH-PUB-ID: 7020
Euler, T., Diederichs, A., Schäfers, T., Heußler, T., & Seegebarth, B. (2026). The Impact of Social Distance on Ridesharing Services for Coworkers. Presented at the 14th SERVSIG Conference, Braga.
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2026 | Konferenzbeitrag | FH-PUB-ID: 7019
Euler, T., Diederichs, A., Seegebarth, B., Schäfers, T., & Heußler, T. (2026). The Impact of Social Distance on Ridesharing. Presented at the EMAC 2026 Spring Conference, Bath.
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2026 | Konferenzbeitrag | FH-PUB-ID: 7018
Alberternst, B., Kessing, K., Böhm, E., Eggert, A., Garnefeld, I., Schäfers, T., … Woisetschläger, D. (2026). A Relational Perspective on Responsibility for Sustainable Market Behavior. Presented at the 2026 AMA Winter Academic Conference, Madrid.
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2026 | Konferenzbeitrag | FH-PUB-ID: 7017
Saracevic, S., & Schäfers, T. (2026). The Desirability-Opportunism Effect: Consumers’ Bypassing Behavior in On-Demand Product Features. Presented at the 2026 AMA Winter Academic Conference, Madrid.
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2026 | Artikel | FH-PUB-ID: 6994
Beer, C., Frieling, M., & Verhofen, V. (2026). Gegenüberstellung der bilanziellen Abbildung von Immobilienvermögen nach HGB und IFRS. KoR - Zeitschrift für internationale und kapitalmarktorientierte Rechnungslegung , 26(6), 242–250.
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2026 | Artikel | FH-PUB-ID: 6939
Schmidt, A. F., Meyer, D., Rau, L.-M., Hirschfeld, G., Frosch, M., Frühwald, M. C., … Zernikow, B. (2026). Clinical effectiveness of different feedback intensities in a pain management app - A multicenter randomized controlled trial with youths with chronic pain and their caregivers. Psychotherapy and Psychosomatics, 1–25. https://doi.org/10.1159/000551681
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2026 | Artikel | FH-PUB-ID: 6940 | 
Neß, V., Humberg, C., Rau, L., Eidt, L., Berger, T., Claßen, M., … Wager, J. (2026). A Randomised Controlled Trial Testing the Efficacy of an Educational Website About Functional Abdominal Pain for Children and Adolescents. European Journal of Pain, 30(3). https://doi.org/10.1002/ejp.70249
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2026 | Artikel | FH-PUB-ID: 6938 |
Hüwelmeier, M. M., Staniczek, L., Schneider, S., Zhang, X. C., Wannemüller, A., Hirschfeld, G., … von Brachel, R. (2026). Long-term effectiveness of cognitive behavioral therapy (CBT) for children and adolescents in routine care. BMC Psychology, 14(1). https://doi.org/10.1186/s40359-026-04667-3
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2026 | Artikel | FH-PUB-ID: 6820
Pannenberg, M., & Goerke, L. (2026). Betriebliche Mitbestimmung und Verstöße gegen das Mindestlohngesetz. WSI Mitteilungen, (2), 128–137. https://doi.org/10.5771/0342-300X-2026-2-128
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2026 | Artikel | FH-PUB-ID: 6497
Beer, C., & Frieling, M. (2026). Die Omnibus-Richtlinie als Chance zur Integration von Nachhaltigkeitsberichterstattung in die Unternehmenssteuerung mithilfe von ESG-Tools. Der Betrieb, (6), 271–277.
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2025 | Konferenzbeitrag | FH-PUB-ID: 7015
Mustak, M., Rangarajan, D., Schäfers, T., & Ulaga, W. (2025). Beyond Silos: Developing an Integrated Understanding of Customer Success Management and Service Recovery. Presented at the Frontiers in Service 2025, Montreal.
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2025 | Konferenzbeitrag | FH-PUB-ID: 7014
Huth, F., Saracevic, S., Klein, J., Schäfers, T., & Henkel, S. (2025). Product Feature Servitization - Exploring consumer perceptions. Presented at the Frontiers in Service 2025, Montreal.
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2025 | Konferenzbeitrag | FH-PUB-ID: 7013
Huth, F., Saracevic, S., Klein, J. F., Schäfers, T., & Henkel, S. (2025). On-Demand Features - Exploring consumer perceptions. Presented at the 19th International Research Symposium on Service Excellence in Management (QUIS19), Rome.
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2025 | Konferenzbeitrag | FH-PUB-ID: 7016
Breustedt, L., Schäfers, T., & Benoit, S. (2025). Navigating the Convenience Dilemma: The Differential Effects of In-Store Mobile Search. Presented at the Frontiers in Service 2025, Montreal.
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2025 | Konferenzbeitrag | FH-PUB-ID: 7012
Breustedt, L., Schäfers, T., & Benoit, S. (2025). Navigating the Convenience Dilemma: The Differential Effects of In-Store Mobile Search. Presented at the 19th International Research Symposium on Service Excellence in Management (QUIS19), Rome.
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2025 | Konferenzbeitrag | FH-PUB-ID: 7011
Breustedt, L., Schäfers, T., & van der Borgh, M. (2025). Customer Journey Mining in Retail: A Process Mining Approach for Analyzing and Managing Customer Journeys. Presented at the 19th International Research Symposium on Service Excellence in Management (QUIS19), Rome.
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2025 | Konferenzbeitrag | FH-PUB-ID: 5407
Schultenkämper, S., Vovchenko, V., & Bäumer, F. (2025). Enhancing Social Media Summarization with Instruction Tuned Large Language Models and Adaptive Summary Ranking. In IEEE (Ed.), The 13th IEEE International Workshop on Semantic Computing for Social Networking: from user information to social knowledge and ethical AI. Laguna Hills, CA. https://doi.org/10.1109/ICSC64641.2025.00045
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