Accessibility Statement

HSBI aims to make its website accessible in accordance with German legislation designed to implement Directive (EU) 2016/2102 of the European Parliament and of the Council on barrier-free access to the websites and mobile applications of public sector bodies

This statement on accessibility applies to the website of HSBI, which can be accessed via entry link

Compilation of this Accessibility Statement

This statement was written on 21 October 2020.

Our website has been independently verified via a Barrier-Free Information Technology Ordinance (BITV)  test by a third party in accordance with WCAG 2.1.

The statement was last checked on 11 January 2021.

Status of compatibility with the requirements

This website is partially compatible with the Federal and State Disability Equality Acts (BGG & LGG), the Barrier-Free Information Technology Ordinance (Barrierefreie-Informationstechnik-Verordnung -BITV) and Web Content Accessibility Guidelines (WCAG) 2.1.

Supporting statement

HSBI has an extensive web presence of several hundred websites. Most of the websites were published before 23 September 2018. However, due to the disproportionate burden imposed by German national and regional equality laws, the site is not yet fully accessible. Accessibility will be technically implemented in stages.


HSBI is working to remove accessibility barriers.

Please let us know if you encounter accessibility barriers when using the website, for example if

  • content is difficult to access,
  • content violates the general accessibility recommendations or does not conform to WCAG,
  • content is unclear and should be expressed or worded differently,
  • you have other questions about the implementation of accessibility,

by email:

Your request will be forwarded to the appropriate department.


If feedback is not processed to your satisfaction, you can contact the Arbitration Service within the office of the German Government Commissioner for Matters relating to Persons with Disabilities. The Arbitration Service seeks solutions to accessibility-related disputes between persons with disabilities or their associations and public bodies, and strives to settle such disputes out of court.

You can contact the Arbitration Service at:

Schlichtungsstelle nach dem Behindertengleichstellungsgesetz
bei dem Beauftragten der Bundesregierung für die Belange von Menschen mit Behinderungen

Arbitration Service under the German Act on Equal Opportunities for Disabled Persons within the office of the German Government Commissioner for Matters relating to Persons with Disabilities
Mauerstraße 53
10117 Berlin

Telephone: +49 – (0)30 18 527-2805
Fax: +49 –(0)30 18 527-2901